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Enable New Digital Health Resources to Help Connect Medical Benefits with Healthier Lifestyles

Check your pocket, your wrist or inside your purse. The handy tech devices you’re in touch with daily – such as your mobile phone, a wearable device or mini tablet – can soon feature innovative resources to help you directly connect with personal health care services.

Tapping into technology, UnitedHealthcare created a new selection of easy-to-use digital health resources to help employee-sponsored health plan members conveniently navigate the health system while helping empower them to take charge of adopting a healthier lifestyle.

The 2018 digital offerings, introduced at the International Consumer Electronics Show (CES) 2018, connect the dots by putting personalized health information and services conveniently in UnitedHealthcare’s members’ hands, including:

Mobile Wallets: A handy e-commerce option enables members with Optum Bank health savings accounts (HSAs) to pay for qualified medical services via their mobile device with Apple Pay. This time-saving feature works at the pharmacy or the doctor’s office. Later this year, Google Pay and Samsung Pay will be up and running.

Personalized Plan Selection: Digital onboarding helps members select an appropriate health plan based on personal health and financial history. A step-by-step process simplifies enrollment and features an online survey to help identify appropriate clinical programs, ancillary coverage and wellness product recommendations during the health plan enrollment process.

View Your Benefits: Customized personal claims videos will help guide members to better understand their benefits. The videos feature a step-by-step breakdown showing exactly how each claim was processed and how much is owed. Created for individual and employer-sponsored plans, the segments run approximately three minutes each.

These innovative tech services reflect a continued investment by UnitedHealthcare to change the health care landscape for the better, delivering solutions that help connect and empower members to lead a healthier, positive lifestyle. “Consumers are asking for and expecting customized, connected digital health resources that help make access to care easier and more convenient,” said Richard Migliori, M.D., chief medical officer of UnitedHealth Group. “UnitedHealthcare annually invests more than $3.2 billion in data, technology and innovation, helping design a health system that is more personalized, intuitive and efficient.”