Transcript: 2Life Communities Brings ‘Aging Together’ to Life

Camera pans over building on a sun-filled day, followed by a close-up of a half-covered window with plants resting inside. Upbeat inspirational music plays.

ON SCREEN TEXT:          Brighton, Massachusetts

A series of shots of women pushing walkers through the hallways.

AMY SCHECTMAN: Our society is giving people some very destructive messages about what it takes to age well.

An elderly woman leans against a chair staring out the window of a darkened room.

Amy, sitting down and wearing a black blazer, speaks to the camera in front of vertical tan lines. A blue box containing white text slides in at bottom left.

ON SCREEN TEXT:          Amy Schectman

                                    2Life Communities - President and CEO

AMY: And the truth is, we have a really strong belief that aging in community is the way--really the only path--to aging optimally.

A blonde female instructor stands next to a chair on an outside patio. Elderly residents form a semi-circle in front of the instructor, moving their feet while sitting or standing next to chairs.

INSTRUCTOR: Five, six, seven, let's bring it up, eight.

The scene darkens and large, white text appears.

ON SCREEN TEXT:          2Life Communities

                                    provides affordable housing to more

                                    than 1,500 older adults.

                                    The diverse residents, many

                                    Chinese and Russian, speak more

                                    than 20 languages.

Two Chinese women converse while sitting at a table in a library. One woman, wearing a scarf and glasses, holds open a book on the table. The other woman, Saijing Xu, wearing a black sweater, turns to the camera and translates. While Saijing speaks, a still photo appears showing a man and a woman examining a book in a library aisle. The camera zooms in slightly on the photo.

WOMAN: (speaking foreign language)

SAIJING XU: Okay. She's saying, here, once you leave your apartment, in the hallways you could meet rather--like a familiar faces and speak the same language.

Saijing continues to speak on camera. A photo then appears of four elderly residents reading at a long table in the library.

ON SCREEN TEXT:          Saijing Xu

                                    UnitedHealthcare - Registered Nurse Care Manager

SAIJING: But here it don't feel lonely.

Amy continues to speak to the camera, followed by shots of sidewalks. Two women walk on the sidewalk.

AMY: We have, on the waiting list, more households than we have apartments. Housing is the biggest cause of and the simplest solution to elder economic insecurity. There's just no question.

A series of shots of residents painting in a classroom on top of colorfully covered tables.

AMY: Now layer on to that what we're able to do, which is programs every single day, activities, opportunities, lifelong learning.

Continued shots of the exercise class on the patio. The instructor and residents move weights above their head, then lift their feet.

INSTRUCTOR: Four, three...

AMY: Fitness and wellness, intergenerational connections. And now you've got a life of meaning and purpose, which is what we all want. And, by the way, has enormous health impacts.

People sit around a white table in a closed-door room. Folders and papers rest in front of them. The scene darkens and large, white text appears.

ON SCREEN TEXT:          2Life Communities teamed up with

                                    UnitedHealthcare in a new relationship.

                                    Together, 2Life resident coordinators and

                                    UnitedHealthcare case managers help

                                    150 members navigate health concerns.

A woman, Bernadette Di Re, wearing black-rimmed glasses and a pink blazer, sits in front of a purple background, speaking to the camera.

ON SCREEN TEXT:          Bernadette Di Re

                                    UnitedHealthcare - CEO Community Plan of Massachusetts

BERNADETTE DI RE: The secret sauce is the whole of it, which is that they really look at people as we do, holistically, and they look at the whole person.

The woman wearing the scarf and Saijing converse, inaudibly, with an elderly man wearing glasses. Then a woman, Kathy Cooney, wearing a yellow sweater, speaks to the camera in front of a patterned curtain and the lower-thirds blue graphic with white text appears.

ON SCREEN TEXT:          Kathy Cooney

                                    UnitedHealthcare - Director of Clinical Partnerships

KATHY COONEY: It helps a lot if a member, say, had a hospital stay, into coming back. We can get in touch with each other. We can have the residents service coordinator make sure they're checking on the member, or vice versa.

Two women sit at a table in front of a white wall full of artwork. One woman is wearing a black blouse, and the other woman, Lucy Tsitlenko, wearing a blue sweater, holds open a folder on the table.

ON SCREEN TEXT:          Lucy Tsitlenko

                                    2Life Communities - Resident Coordinator

WOMAN: (speaks foreign language)

LUCY TSITLENKO: They can help me with the doctors.

WOMAN: (speaks foreign language)

LUCY: Or with a rehab center.

Amy continues speaking to the camera.

AMY: We provide eyes, ears insight that no care coordinator at UnitedHealthcare could or should have.

Continued shots of people conversing at the white table.

AMY: But marrying them together is a powerful combination and that's why we're so determined to do this pilot and demonstrate to the world.

Lucy and the woman in the black blouse continue speaking, inaudibly, to each other. Then Bernadette continues speaking to the camera.

BERNADETTE: And so that's kind of where we've come together is to try and put the pieces together and let people collaborate to try and support the entirety of what they need to live in a community.

A still photo of an elderly couple smiling mid-walk towards the camera appears.

BERNADETTE: I think you do see that on the faces of people who are walking through the halls and living their life as part of this community.

Fingers move over Chinese characters. The elderly man wearing glasses smiles. Saijing and the woman wearing the scarf laugh off-screen. Then Saijing continues to speak to the camera.

SAIJING: I feel I could do something special for them, for the Chinese residents because of the, you know, same background, and I could understand better. And with that I think I could serve better.

In silhouette, a man pushes a walker away from the camera.

SAIJING: They feel like I'm part of their life.

A white background with the UnitedHealthcare logo and text fades in and out.

ON SCREEN TEXT:          UnitedHealthcare®