Transcript: Mental health support and more — in employee assistance programs

EAP video

Upbeat music plays. The stacked blue U’s of the UnitedHealthcare logo appear, then swirl away as a flutter of blue ribbons, revealing a couple walking a dog through a sunny park. A narrator speaks in voiceover.

NARRATOR: When it comes to important questions about balancing work and life…

A man sitting at a work desk strokes his bearded chin.

NARRATOR: …like questions about how to deal with stress…

Two women chat at a table, a laptop open in front of them.

NARRATOR: …or a relationship concern…

A dark-haired woman speaks into a phone, her eyes set on her computer monitor.

NARRATOR: …where do you go to find answers you trust? Do you look it up on the Internet?

Two people chat in a sunny room.

NARRATOR: Ask your friends?

A mother speaks with her adult son in a park.

NARRATOR: Your parents?

A man and woman, both in business suits, walk and talk.

NARRATOR: Your co-workers?

A woman gazes into the distance with a smile. A man grins downward, then glances at his friend sitting beside him. A person taps a phone screen, then a man speaks into a phone.

NARRATOR: Here’s some good news. For finding reliable answers, all it takes is a phone call.

A woman reads from a prescription pill bottle as she speaks into a phone.

NARRATOR: No matter what your question is.

A man with glasses smiles as he talks on the phone.

NARRATOR: If it’s about balancing work and life, we can help. Connect with us any time.’’

Text appears, read by a woman’s voice.

ONSCREEN TEXT: My daughter is behaving differently. I think she’s depressed.

A concerned UHC employee with a headset frowns.

UHC EMPLOYEE: I can help with that.

Text appears, read by a man’s voice.

ONSCREEN TEXT: I’m stressed out about finances.

A UHC employee raises his brow.

EMPLOYEE: Okay. Let’s figure it out.

Text appears, read by a man’s voice.

ONSCREEN TEXT: I’m going through a divorce,

I need some advice and support.

A bald UHC employee frowns sympathetically.

EMPLOYEE: I’m sorry to hear. Let me help.

Text appears, read by a woman’s voice.

ONSCREEN TEXT: Juggling everything is really

taking a toll on me.

A UHC employee furrows her brow.

EMPLOYEE: I understand. Let me help.

A woman picks up her phone and speaks into it as the narrator speaks in voiceover.

NARRATOR: No matter what your question is…

A man speaks into his phone.

NARRATOR: …if it’s about balancing work and life…

A woman with a baby strapped to her chest speaks into her phone.

NARRATOR: …we can help. Connect with us any time.

A woman smiles as she talks on her phone.

NARRATOR: Simplifying your life starts here, with just one number to call. Have questions? Get help finding answers. It’s that simple.

Text appears.

ONSCREEN TEXT: Your Employee Assistance

Program (EAP) can help.

Call us any time 1-888-887-4114

The material provided through the Employee Assistance Program (EAP) is for informational purposes only. EAP staff cannot diagnose problems or suggest treatment. EAP is not a substitute for your doctor’s care. Employees are encouraged to discuss with their doctor how the information provided may be right for them. Your health information is kept confidential in accordance with the law. EAP is not an insurance program and may be discontinued at any time. Due to the potential for conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.

Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United Healthcare Services, Inc. or their affiliates.

© 2021 United HealthCare Services, Inc. All Rights Reserved. 21119 10/21 21-UHC-1048350

The stacked blue U’s of the UnitedHealthcare logo appear, followed by text.

ONSCREEN TEXT: United Healthcare