Newsroom - Transcript: 3 cost-management strategies for employee health care coverage

Funky bass music builds as four smiling people in suits appear, one at a time. The view focuses on a man with glasses in a checkered grey and black blazer. In the right corner of the view, a small grey version of the UnitedHealthcare logo—the letter U, split into three stripes on its right arm—appears. A blue banner below and to the left of the man’s face shows his name and affiliation in white text:

ONSCREEN TEXT: Darren Moquist CEO of Local Markets, UnitedHealthcare Employer & Individual

DARREN MOQUIST: I’m Darren Moquist, CEO of Local Markets. I have the opportunity to work with all of our health plans across the country. That also includes working with our regional CEOs, and we work together to formalize strategies in terms of our position in the marketplace, how do we go to market, our product positioning, and our network plans across the country.

Now navy-blue text fades on to the center of a white background:

ONSCREEN TEXT: Let’s talk cost management

The text vanishes, and a ribbon resembling the UnitedHealthcare logo—navy blue, with three stripes—winds across the background. The view returns to Darren.

DARREN MOQUIST: Healthcare costs are rising at an unsustainable rate across the country.

Now a man in a black suit jacket and pale blue shirt speaks. A blue banner in the bottom left of the view displays white text:

ONSCREEN TEXT:        Dave Milich                        CEO, Central Region, UnitedHealthcare Employer & Individual

DAVE MILICH: And so what it’s forced is a much more strategic conversation with customers about what are other levers that they can push and pull that will enable them to control the cost of their benefit plan.

Next, a blonde woman in a black blazer and red blouse speaks. White text in a blue banner to her left reads:

ONSCREEN TEXT:        Beth Soberg                          CEO, West Region, UnitedHealthcare Employer & Individual

BETH SOBERG: Our ability to bring them solutions that address those cost issues in a durable way without transferring that onto their employees and family members is an area that UnitedHealthcare is uniquely positioned to bring.

A man in a navy blazer and a burgundy and white checkered shirt speaks before a wall of windows. White text on a blue banner in the bottom left corner of the view reads:

ONSCREEN TEXT:        Greg Reidy                          CEO, East Region, UnitedHealthcare Employer & Individual

GREG REIDY: Our employers that we serve, and their employees, are looking for us to deliver something different—something that engages them, something that offers them choice, something that allows them to be a consumer and navigate a very complex system in a way that is different than it was five or ten years ago.

Greg’s banner disappears. Now people smile as they lead meetings and work at laptops in a white open-concept office. On a couch, a man nods at a tablet, and a woman works at a laptop in a farmhouse-style kitchen. The view returns to Greg, then Darren.

DARREN MOQUIST: It’s key going forward that we all partner together. This includes partnering with employers, employees, brokers, and consultants to find that sustainable solution. Key to this is obviously network and plan designs, our clinical strategies, but more importantly, how do we continue to engage and better engage the consumer as part of their healthcare journey.

A white background wipes across the screen, and navy-blue words pop on one by one as Darren speaks:

ONSCREEN TEXT:        Employers, employees,
                                    brokers and consultants

New text appears:

ONSCREEN TEXT:        Sustainable solution

The text drops away from the bottom of the way, replaced by blue and teal icons in the center. A navy-blue circle with a teal ring in the center and three white dots appears. Next, a navy-blue circle with a teal and white book in the middle appears, followed by a circle with a stethoscope in it on the right. Now a woman in a white blouse and pink paperbag-waist pants strides past the glass wall of a busy boardroom. A woman talks on the phone while holding a baby, and a man pushes a grinning child in a cardboard box down a smooth hallway. The view returns to Dave, then Darren.

DAVE MILICH: Where we can help employers understand the value of decision-making that their employees and their families make to reduce costs is becoming more and more important.

DARREN MOQUIST: For me it’s really exciting to work for a company that cares for its employees and for the employers and members that we get to serve every single day. Cost management is critical to that, and we wake up every single day looking at how do we help our members with their care journeys, and how do we reduce costs for the employers—all making it simpler for everyone in the healthcare system.

Now navy-blue text appears on a white background. Each word pops into the center of the view one at a time:

ONSCREEN TEXT:        Cost management that meets the moment

New blue text appears in the center:

ONSCREEN TEXT:        Talk to your broker, consultant, or
                                    UnitedHealthcare representative
                                    to learn more

As the music comes to a jazzy conclusion, three navy-blue stripes wind their way to the center of the white background. They form the UnitedHealthcare logo—a stylized, navy-blue letter U that splits into three stripes on the right-hand side. The logo disappears, and navy text fades in to the middle:

ONSCREEN TEXT:        United
                                    Healthcare

Black fine print fades in beneath the text:

ONSCREEN TEXT:        Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United HealthCare Services, Inc. or their affiliates.