Transcript: Find the Right Care

Find the right care from the right provider, right now.

Finding a mental health provider who’s the right fit for you can make all the difference. It’s an important relationship, and you’re sharing personal challenges, worries and life stories.

A better match means better outcomes.

The newly designed guided provider search tool on helps make sure you find the closest match possible so you get the kind of care and support you need when you need it.

Tell us what you need. We’ll help you find it.

With the guided provider search tool on, you can find a provider based on your unique needs and specific preferences. Just answer a few quick questions, and the search tool will find providers who most closely match what you’re looking for based on several factors including: 

  • Location
  • Age
  • Language
  • Type of therapy
  • Provider’s gender
  • In-person visit or virtual visit 

Find the right provider online

1. Choose the new guided provider search tool on

2. Identify your needs and preferences through a series of questions

3. Personalized provider options are displayed quickly and conveniently

4. Select and contact your provider of choice based on your needs or location 

Let’s talk before okay becomes not okay.

If you have questions about you or a family member’s mental health, benefits, coverage or cost of care, call us at 866-781-6396. Or, sign in to using your HealthSafe ID. 

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room.

The material provided through this program is for your information only. It is provided as part of your health plan. This program is not a substitute for your doctor’s care. Please discuss with your doctor how the information provided is right for you. This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.

Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by UnitedHealthCare Services, Inc. or their affiliates.

©️2020 United HealthCare Services, Inc. All rights reserved.