Transcript: Texas clinic expands services to help reduce food insecurity

An aerial view travels over a sprawling rectangular building on a street corner. Inspiring music plays as a blue banner with text appears on the lower left side of the screen.

ONSCREEN TEXT:        Heal the City Free Clinic

                                    Amarillo, TX

Inside the clinic, a middle-aged woman interviews in front of shelves of supplies. She wears glasses and a shirt patterned with tigers and rhinestones. A blue banner with text appears beside her.

ONSCREEN TEXT:        Guadalupe Cavazos

                                    Heal the City Free Clinic, Patient

She starts speaking in Spanish, and a man’s voice translates her words into English. Text appears onscreen.

ONSCREEN TEXT:        Speaking through an English interpreter.

GUADALUPE: Two years ago, I had some health problems I had to take care of, and my daughter took me to Heal the City because I didn’t have money to afford any care.

A view travels down a hallway in the clinic. On the wall, a depiction of an EKG turns into city skyscrapers. Beside an open door, a sign reads “Clinic.”

GUADALUPE: They helped me get the medications that I need, or whenever I have to see doctors for any kind of analysis.

In the clinic’s lobby, a glowing sign reads “Heal the City. Transforming Healthcare. Providing Hope.” A woman in a green dress takes a patient’s blood pressure. In an office, a woman wearing a blazer interviews. A blue banner with text appears beside her.

ONSCREEN TEXT:        Lisa Lloyd

                                    Heal the City Free Clinic, Development Director

LISA: The patients that we serve at Heal the City, they are all uninsured individuals, and/or don’t have access to medical care. Patients that are identified at Heal the City as food-insecure have the opportunity to enroll into the food program, where they can receive food every week.

Smiling, Guadalupe pulls up to the clinic in a red pickup truck. Inside, she wears a protective mask as she scans a list, then searches shelves of food. She selects frozen meals from a freezer chest, then checks the list again.

LISA: They are medically tailored meals and shelf staples that allow the patients to really bridge that gap that they see in their nutrition.

Outside, rows of raised garden beds sit behind the clinic. A vibrant mural of fruits, vegetables, and animals covers the clinic’s wall.

LISA: Without the funding from UnitedHealthcare, we would still be really trying to navigate and solve this challenge for our patients.

Inside the clinic, the view moves through a warehouse area full of cartons of food and supplies. Guadalupe interviews.

GUADALUPE: They’ve helped me mainly get a lot of the stuff that’s, like, indispensable for me since I’m not able to. Things like beans, rice, chicken.

Referencing her list, Guadalupe selects a can from a shelf of alphabetized food.

GUADALUPE: It helps people like myself who don’t always have the money to go buy stuff, or maybe the time to go buy stuff.

Lisa interviews in her office.

LISA: These individuals can go in, they place their orders, and they pick up their food. They’re met with someone with a smiling face.

Guadalupe browses the food. Sitting behind the wheel of her truck, she chats with a worker as the woman loads food into the truck.

LISA: But really, that dignity piece of knowing that they get to go home with good food, and that someone really truly does care.

Guadalupe interviews.

GUADALUPE: It helps people that just need the help, when they aren’t able to go and get it for themselves. I just want to say thank you, God bless you.

A blue u-shaped logo appears against a white background, followed by text.

ONSCREEN TEXT:        United