A woman dabs a makeup brush into a makeup container as upbeat music plays.
A woman dabs makeup onto Sheila's face with a white sponge. Sheila begins to speak.
SHEILA: Hi, my name is Sheila, and I am a senior Navigate4Me representative.
The camera shows the woman and Sheila at a hair and makeup station. Clothes and shoes along with various hair and makeup tools surround them.
The woman adjusts Sheila's hair.
Sheila sits on a gray couch and speaks to the camera. A blue banner containing white text appears at the bottom of the screen.
SHEILA: So the motivating factor for me is realizing that any caller could be my grandmother or my grandfather, and that's the motivating factor, is that I never want to leave anyone behind.
ON SCREEN TEXT: Sheila Wills
Every Day Life Changer
Sheila poses on a white backdrop surrounded by bright photography umbrellas and other equipment. A camera flashes, and a man speaks.
MAN: Nice.
SHEILA: Being an Every Day Life Changer is part of who I am every day.
Sheila sits on the gray couch and speaks to the camera.
Quick cuts show a man photographing Sheila as she poses.
SHEILA: It just encourages me to continue forward in what I'm doing, and it helps me to know that I actually am doing a great job and making a difference in the lives that I come in contact with.
Photos of Sheila display on a monitor.
Sheila poses with her arms crossed as she's photographed.
Sheila sits on the gray couch and speaks to the camera.
SHEILA: It just felt like I was doing the right thing, and it was affirmation that I was.
The man photographs Sheila and speaks.
MAN: Hold it. Beautiful.
Dark blue and light blue text displays on a white background.
ON SCREEN TEXT: EVERY
DAY
LIFE
CHANGER
The UnitedHealthcare logo displays over a white screen.
ON SCREEN TEXT: UnitedHealthcare