Transcript: Memphis Seniors Receive Home-Delivered Meals

The MIFA building has its four letters on a prominent brick façade against a blue sky. White descriptive text appears at the bottom of the screen.

ON SCREEN TEXT:          Metropolitan Inter-Faith Association (MIFA)

                                    Memphis, Tennessee


Inside, volunteers wearing aprons and gloves load trays full of hot food. Someone loads completed trays, with plastic covers, into a bin. Sally Jones speaks to the camera in front of the kitchen, and her name and title appear in a blue graphic in the lower left.

ON SCREEN TEXT:          Sally Jones Heinz

                                    MIFA President & CEO


SALLY: We know that nutrition makes a difference, but we do try to use fresh ingredients and things when we can and cook the meals every day that we deliver.

A volunteer scoops macaroni and cheese into a metal tray. Janicia Gillard speaks to the camera in a conference room. Her name and title display in the lower left.

ON SCREEN TEXT:          Janicia Gillard

                                    UnitedHealthcare - Volunteer


JANICIA: If you've never volunteered before, you can actually see what's going on in your community that you had no idea-- that you weren't aware of.

Closeups show volunteers scooping steaming hot food into plastic trays as Janicia continues in voiceover.

JANICIA: And I just feel like getting out there and showing people that you care and that you have compassion and empathy for other people, that's a part of who we are and what we do.

As a volunteer continues filling trays, the scene dims, and white text appears in center screen.

ON SCREEN TEXT:          UnitedHealthcare Empowering Health grants

                                    help support MIFA's Meals on Wheels program

                                    to provide seniors with home-delivered meals.

Volunteers approach a house carrying trays. Inside, Shirley Bright speaks on a couch. Her name and title display in the lower left.

ON SCREEN TEXT:          Shirley Bright

                                    MIFA Meals on Wheels Client


SHIRLEY: Well, I think it's a blessing. And I like the--you know, the food that they bring. And I'm grateful for it, 'cause, you know, it's kinda hard, difficult to get back and forth in the kitchen when I can't hardly stand up; I have to sit down and do everything.

Jennifer Shannon stands on her porch in front of leafy foliage, holding a food tray and a milk carton. Her name and title display in the lower left.

ON SCREEN TEXT:          Jennifer Shannon

                                    MIFA Meals on Wheels Client


JENNIFER: If it weren't for this, sometimes I'd go for a week or two without having any conversation or seeing anyone.

In a montage, volunteers gather around two long tables, where they package hygiene products and fill blue tote bags. The scene dims as white text appears.

ON SCREEN TEXT:          An estimated 16% of seniors in

                                    Tennessee are food insecure and

                                    struggle with ongoing social isolation.


ON SCREEN TEXT:          Meal deliveries become critical connections.

Marsha Murphy explains what is happening as she and the other volunteers continue to fill tote bags with items. Her name and title appear lower left.

ON SCREEN TEXT:          Marsha Murphy

                                    UnitedHealthcare - Volunteer


MARSHA: So we're putting together birthday bags for seniors with lotion, playing cards, and stuff that they will need for their birthday. This brings joy.

The camera pans across the table, showing the large number of volunteers preparing birthday bags. Arielle Anderson stands in front of the volunteer room and addresses the camera, as her name and title appear lower left.

ON SCREEN TEXT:          Arielle Anderson

                                    UnitedHealthcare - Social Responsibility Program Manager


ARIELLE: It's awesome for us to have these 60 volunteers out here today delivering meals and packing these bags and just giving up their time and their efforts and just recognizing humanity in others by just looking at another human being and understand that they're a person with a story.

Outside a home, a volunteer removes a food tray from a cooler in her vehicle trunk. She brings it to a grinning client sitting on her porch. In the MIFA building, Janicia pushes a cart loaded with two other coolers. Volunteers push similar carts across a parking lot and place coolers into their vehicle trunks. Sally speaks in voiceover, as a volunteer waves from a MIFA vehicle and leaves the parking lot.

SALLY: It is sort of like that pebble that you drop in a pond where the ripples go out, and once you've delivered meals one time, I think often you want to come back and deliver again. And so, it just builds on itself.

Annie Hunt, seated in a wheelchair, waves excitedly from her doorway as a volunteer vehicle pulls up at her house. She speaks to the camera as her name and title appear lower left.

ON SCREEN TEXT:          Annie Hunt

                                    MIFA Meals on Wheels Client


ANNIE: Make me feel good. Make me feel like I'm somebody. [laughs] That's wonderful. I'm so glad to see y'all. I mean, this is really something.

The scene fades to white, as the blue UnitedHealthcare logo appears onscreen. Smaller blue text displays at the bottom.

ON SCREEN TEXT:          UnitedHealthcare®

                                    Video footage was captured prior to COVID-19.