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Transcript: Accessing Health Care: The Role of a Community Health Worker

Lawyer Winfield pins a poster up on a post. The camera pans out, revealing a larger view of the neighborhood. A couple of people stand on the sidewalk in the background. Stirring music plays.

Lawyer crosses a street in a neighborhood while carrying papers and looking at his phone. Lawyer begins to speak off camera.

LAWYER: I was homeless and unemployed at the same time.

Two men sit in abandoned chairs under an overpass facing a house and fence. Graffiti displays on the fence and the back of one of the chairs.

LAWYER: You know, it's not uncommon. It's common.

Lawyer stands outside and speaks to the camera. A blue banner containing white text appears in the lower left corner of the screen and then fades.

LAWYER: People can be made to feel hopeless, you know, because I was actually at a point where I was beginning to feel hopeless, 'cause my situation had became so desperate.

ON SCREEN TEXT: Lawyer Winfield, Community Health Worker

The camera pans across a neighborhood from the viewpoint of a driving car. White text displays in the center of the screen.

ON SCREEN TEXT: 26 percent of the local population

lives below the poverty line

and struggles to access

health and social services.

The camera follows Lawyer as he walks through a neighborhood. White text displays in the center of the screen.

ON SCREEN TEXT: Lawyer used to be one of them.

Lawyer speaks to a group of men gathered under a fallen tree. The men sit on plastic chairs and crates surrounded by scattered trash and debris.

LAWYER: Because I was able to overcome, I can come back and talk to people who now are, you know, having the same kind of experience, and it's a vast amount of people.

Lawyer stands and speaks to the camera.

The camera follows Lawyer as he walks through a neighborhood. White text appears in the center of the screen.

ON SCREEN TEXT: Lawyer now spends his time

connecting people to the

health care and social services

they need in his role as a

community health worker.

Sister Bonnie Hoffman sits at a desk and speaks to the camera. A blue banner containing white text appears at the lower left corner of the screen and then fades.

BONNIE: We do have a lot of resources. We have a lot of caring people who want to help.

ON SCREEN TEXT: Sister Bonnie Hoffman

Daughters of Charity Health Centers

Lawyer walks past a building covered in graffiti toward a group of men gathered under an overpass. He speaks to a group of men.

BONNIE: So the community health workers now can coordinate our patients getting in touch with those resources.

Graffiti covers a building wall. Lawyer stands in the distance. Zwena Moore-Randolph begins to speak off camera.

ZWENA: Housing and food insecurity.

Zwena sits in a room and speaks to the camera. A blue banner containing white text appears in the lower left corner of the screen and then fades.

ZWENA: That's--that's the top two that we're seeing over and over. Just health education is something that needs to happen more, and so we're able to do that now.

ON SCREEN TEXT: Zwena Moore-Randolph, Daughters of Charity Health Centers

Lawyer stands in a neighborhood and speaks to the camera.

LAWYER: To be quite honest, I--I didn't envision I would be in this role, and um, the particular course of life that I had taken and, you know, the valleys I had entered into, the difficulties, had somewhat made it just seem to be impossible.

Lawyer walks down a tree-lined sidewalk.

A white vans drives by as two men sit in chairs under an overpass.

Lawyer fist-bumps men sitting under an overpass and walks toward the camera.

LAWYER: So it's like I'm living the impossible.

ZWENA: It's a very empowering, positive situation because you have someone--they feel like they have someone on their side that understands what they're going through.

Zwena sits in a room and speaks to the camera.

Lawyer walks through a neighborhood toward the camera.

LAWYER: Yeah, it makes me feel like--that, um, I'm really serving a--a deeply meaningful purpose for helping to better the condition--the overall condition of people who live in this community.

The screen fades to a shot of Lawyer. He stands on a green lawn and speaks to the camera.

Lawyer stands next to a wall covered in graffiti and speaks with a man in a baseball cap. They shake hands before Lawyer walks away.

LAWYER: Thank you. Thank you, man.

MAN: I thank you.

LAWYER: God bless. Now, you have my number. Right?

MAN: Yes, sir.

LAWYER: Call me, because we got some more talking to do.

MAN: I know, and you know...

LAWYER: A whole lot more talking to do.

MAN: Yeah. Yes, sir.

LAWYER: Yes. Take care, now.

MAN: Have a blessed day.

Blue text appears on a white background as stirring music continues to play. The screen fades to black.

ON SCREEN TEXT: Thanks to a $1.5 million grant

from UnitedHealthcare in 2018,

15 community health workers

reached over 11,500 people

across New Orleans during the first year

of the program to help them

access health care and social services.

And this is just the beginning.