A Path to Hope: Randy's Story


Randy – a UnitedHealthcare Medicare member – has spent the past year on the path to a better life.

Taking prescribed opioids for job-related chronic back pain had caused “nothing but destruction” in his life, he said. When Randy was in the hospital and feeling suicidal, he met Jennifer Thede, an Optum Behavioral Health Advocate.

Strengthened by integrated physical and behavioral health care, and his care team's commitment to helping him live a healthier life, Randy found hope.

“Now, I feel tremendously better,” Randy said. “There is still a lot of reconstruction being done in my life, but I’ve come a long way and I feel a lot better.”